Virtual Hotel Booker - Entry Level Job at Sterling Consulting Solutions, Inc., United States

UDl6akxZR2taY2xFSmxxNi8rcjRuTlJEWnc9PQ==
  • Sterling Consulting Solutions, Inc.
  • United States

Job Description

Job Title: Virtual Hotel Booker - Entry Level

Location: Remote

Job Responsibilities:

  • Hotel Bookings: Manage hotel room bookings, ensuring accuracy and efficiency in reservations while providing exceptional customer service to guests.
  • Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities.
  • Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system.
  • Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients.
  • Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions.

Requirements:

  • Experience: Proven experience in a customer service role or within the travel industry.
  • Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems.
  • Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment.
  • Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones.
  • Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits:

  • Remote Work: Enjoy the flexibility of working from home with a supportive team environment.
  • Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives.
  • Professional Development: Access to ongoing training and development opportunities within the travel industry.
  • Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge.

Job Tags

Full time, Remote job, Work from home, Flexible hours, Afternoon shift,

Similar Jobs

Lycoming College

Payroll / HRIS Specialist Job at Lycoming College

 ...administration experience, or a combination of relevant HR and payroll experience ~ Prior experience working with Colleague, Ellucian, and/or Kronos systems strongly preferred Strong knowledge of payroll and tax reporting procedures, including ACA reporting and W-2... 

Making Opportunity Count Inc

Family Development Coordinator Job at Making Opportunity Count Inc

About Company: Making Opportunity Count is a non-profit human services agency dedicated to creating positive change and enhancing the lives of individuals and families in Central Massachusetts. We are committed to fostering community growth, providing essential services...

Edge Auto Inc

Corporate Sales Manager Job at Edge Auto Inc

 ...Edge Auto Inc. is a leading transportation company specializing in vehicle rental and logistics solutions for the film, television, and entertainment industry. With over 15 years of experience, we pride ourselves on delivering exceptional service and customized solutions... 

IGG

Part-time Game Voiceover Actor Job at IGG

 ...able to coordinate time to record in the studio.2. Part-time onlyExtra points.If you have dubbing experience in the game/radio/film industry is a plus. 1. Native English/Japanese speakers with strong acting and imitation skills.2. Familiar with current popular online... 

Kaleidoscope Education Solutions

School-Based Occupational Therapist (OT) Job at Kaleidoscope Education Solutions

 ...Philadelphia, PA 19120 Date Posted: 10/27/2024 Category: Therapy Education: Masters Degree Our client is seeking School-Based Occupational Therapist (OT) in Philadelphia, PA. This is a full school day hours opportunity with our client. Respond with your...