Job Description

Please Note:

• Selected candidate must reside within two (2) hours of the client Headquarters in Woodlawn, MD
  
• Selected candidate must be willing to work on-site at least 2 days a week.
  
• The candidate must provide a digital portfolio of design work for review.

Position Description:

• Derive business processes, analyze user needs, assist in requirements definition, design browser-based interfaces, and design and conduct usability testing.
  
• Elicit business goals and user needs from stakeholders.
• Facilitate customer discovery sessions.
• Create Conceptual Models, Journey Maps, Personas and Scenarios of Use.
• Create and refine screen prototypes.
• Document user requirements, screen designs, and design recommendations.

Key Required Skills:

Strong knowledge of:

• User-centered design principles
  
• Documenting user requirements
• User needs/pain points
• Interaction/Interface design experience utilizing user-centered methods
• Designing and conducting formative various user research tests
  

Requirements

Skills Requirements:

Basic Qualifications:

• Bachelors degree with 7+ years of experience
• Demonstrate strong oral and written communication skills, with the ability to communicate technical topics as well as interface with the customer on a daily basis
• Minimum of 6 years of direct Interaction/Interface design experience in User-Centered Methods and User Analysis
• Must be able to obtain and maintain a Public Trust. Contract requirement.
  
• The candidate must provide a digital portfolio of design work for review.

Required Skills:

• Demonstrate strong oral and written communication skills, with the ability to communicate technical topics as well as interface with the customer on a daily basis
  
• Minimum of 6 years of direct Interaction/Interface design experience in User-Centered Methods and User Analysis
• Minimum of 6 years of experience documenting user requirements, screen designs, and design recommendations
• Minimum of 4 year of experience in designing and conducting formative usability tests in both formal and informal settings
• Minimum of 4 year of experience preparing and presenting findings and recommendations in small and large group settings
• Must provide a digital portfolio of design work for review

Desired Skills:

• Experience using Axure RP prototyping software
  
• Experience with AdobeXD prototyping software
• Experience with Pega and/or ServiceNow platforms
• Experience with the Agile/Scrum methodology
• Understanding of responsive design
• Prior experience supporting government agencies
• Understanding of Section 508 and its requirements regarding design
• Hold additional UX Certifications such as UX Master Certification (NN/g) or UX Design Immersive (General Assembly)
  

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