Receptionist -Part-time Job at The Club at Carlton Woods, The Woodlands, TX

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  • The Club at Carlton Woods
  • The Woodlands, TX

Job Description

POSITION PURPOSE:

The Receptionist is responsible for answering and transferring incoming phone calls and serving as the first point of contact for our club members.

ESSENTIAL JOB RESPONSIBILITIES:

  • Answer incoming phone calls and direct to appropriate person or department.
  • Screen incoming phone calls as appropriate and transfer as necessary.
  • Serve as the first point of contact for our club members in directing them to their scheduled appointments.
  • Knowledgeable of our restaurant menus.
  • Take food orders to go for club members.
  • Knowledgeable of calendars for all meeting rooms.
  • Send daily email communication to in-house departments for daily events
  • Update and distribute phone extension list as required.
  • Sort and distribute incoming USPO mail to in-house mailboxes; take in-house mail for pick up by interoffice personnel
  • Assist catering and F&B departments in seating/layout of special events;
  • Maintain reservations log through excel and Club Essentials for all special events; communicating status to all departments;
  • Ensure printers are fully stocked with paper on a daily basis and replace any low or empty toner cartridges as necessary. Perform other clerical receptionist duties such as filing, photocopying & transcribing.
  • Create special events menus approved by catering and F&B departments
  • Maintain Lost & Found for non-valuable items.
  • Coordinate transportation arrangements for members, ensuring accurate pricing and details.
  • Assist with managing barbershop reservations and processing associated charges.
  • Provide vehicle gate form & applications for members and employees.

KNOWLEDGE, EXPERIENCE AND SKILLS:

  • Minimum 2-3 years of Receptionist or Administrative Assistant experience in a corporate environment.
  • Must have extremely polished phone etiquette skills.
  • Maintain a professional appearance at all times. This person is a reflection of the club and at times the first impression someone has of the club.
  • Professional interaction with employees, club members and vendors.
  • Must have a strong work ethic and be reliable and dependable.
  • Build positive working relationships with employees at all levels within the organization.
  • Be resourceful and able to work efficiently even if given very little direction and information.
  • Able to effectively multi-task and handle multiple projects.
  • Exercise sound judgment when making decisions and willing to ask if unsure.
  • Able to work additional hours to meet deadlines as necessary.
  • Effectively work with minimal supervision.
  • Strong attention to detail skills.
  • Exceptional communication skills both verbal and written.
  • Good problem solver/creative thinker.
  • “Can-do” attitude and pro-active.
  • Highly proficient in MS office applications: Outlook, Word, Excel, Power Point.
Physical Demands
  • Must be able to lift up to 15 lbs. occasionally.
  • Must be able to sit at a desk for up to 8 hours per day. Walking and standing are occasionally required.
  • Length of time of these tasks may vary from day to day and task to task

EDUCATION, CERTIFICATIONS AND LICENSES:

  • High school or equivalent education required
  • Some college required.
  • Associates or Bachelor’s Degree strongly preferred.

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