Job Description

We are looking for a motivated Team Lead to oversee daily operations during designated shifts, supervise team members, and ensure that our guests receive outstanding service. The Team Leader's responsibilities include dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager.

To be successful as a Team Lead, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, you should be able to ensure smooth and efficient workflows.

Benefits/Perks:

• Flexible schedules
• Competitive pay
• FREE Meal on days you are working
• Health Insurance
• Dental Insurance

Requirements:

• High school diploma/GED.
• Previous experience as a Shift Leader or in a similar role in retail.
• Experience creating shift schedules.
• Excellent communication and interpersonal skills.
• Strong leadership and organizational skills.
• Confident problem-solver.
• Team player.

Responsibilities:

• Supervising team members and assigning duties.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting any issues that arise during the shift to management.
• Managing employee requests and transgressions.
• Ensuring compliance with company policies, health, and safety standards.
• Coaching team members and training new staff.
• Opening and closing registers, accounting for the daily intake, and preparing cash deposits.
• Handling customer issues and employee disputes.

“The Buffalo Spot” is a company that has come to be known as not only a place where you will be served the best shakes, wings, and our WORLD FAMOUS BUFFALO FRIES. It is a family friendly “SPOT” where unlike any other wing place, we pride ourselves in not only serving you the best quality food, but also in treating you, your family, and friends with the most love and respect that any human being deserves.

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