Digital Performance Analyst II Job at Omm IT Solutions, Lanham, MD

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  • Omm IT Solutions
  • Lanham, MD

Job Description

Primarily responsible for:

  • Supporting the Product Manager to make sure their service meets performance requirements
  • Communicating service performance against key indicators to internal and external stakeholders
  • Ensuring high-quality analysis of agency transaction data
  • Supporting the procurement of the necessary digital platforms to support automated and real-time collection and presentation of data
  • Sharing examples of best practice in digital performance management across government
  • Identifying delivery obstacles to improving transactional performance in agencies and working with teams to overcome those obstacles

Requirements

Basic Qualifications:

  • ACTIVE or EXPIRED IRS MBI is Required.
  • Minimum Five (5) years of experience specifying, collecting, and presenting key performance data and analysis for a given digital service.
  • Supports Product Managers by generating new and useful information and translating it into actions that shall allow them to iteratively improve their service for users.
  • Possesses analytical and problem-solving skills necessary for quickly developing recommendations based on the quantitative and qualitative evidence gathered via web analytics, financial data, and user feedback.
  • Confident in explaining technical concepts to senior officials with limited technological background.
  • Comfortable working with data, from gathering and analysis through to design and presentation.

Summary of Essential Skills:

  • Performance Monitoring: Splunk, AppDynamics
  • Data Presentation: Excel, PowerPoint
  • Web & Client-side Performance: JavaScript, React, WCAG 2.0 standards
  • DevOps & Infrastructure: Jenkins, Kubernetes, AWS
  • Database Performance: SQL, Oracle, PostgreSQL
  • Agile Methodology: SAFE, Scrum, Kanban

Job Tags

Contract work, Temporary work,

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