At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.
Position Type:
Our Benefits Include:
(Host/Hostess) Hospitality
Responsibilities
· Greets Guests
· Checks on Guests in our Dining Room.
· Looks for opportunities to provide microbursts of hospitality.
· Anticipates needs of Guests in the Dining Room (for example, assists with highchairs, and offers to refresh beverages).
· Exhibits the CORE 4 (including but not limited to our hospitality standard procedures) and seeks opportunities to Create a Moment whenever interacting with Guests.
· Owns in-house strategy to Win Hearts Every Day.
· Assists Server with meal delivery.
· Ensures that guests have a clean and organized Dining Room in which to enjoy their dining experience.
· Cleans and sanitizes tables after Guests have finished dining.
· Ensures that the floor is clean of debris, dirt, and spills by sweeping and mopping.
· Replenishes the condiment table when items are low.
· Empties out the trash receptacles when they become full.
· Ensures that the bathrooms are clean and free of clutter (including toilets, mirrors, sinks, and floors).
· Ensures that windows and doors are clean.
· Assists with Mobile and DoorDash orders
Required skills/Abilities
· Must be able to lift up to 30 pounds at times.
· Prolonged periods of standing and walking.
· Must be able to access and navigate all areas of the restaurant.
· Must be able to function in a fast-paced and at times stressful environment.
· Climb up and down ladders to access products and supplies
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Our Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
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