Job Description

Integral Health Behavioral Care Manager (REMOTE / LMSW, LCSW, LMHC, LAC, LPC, LAMFT, LMFT)

Integral Health

We work as a behavioral health partner for value-based care providers, joining forces with primary care practices and ACOs and MCOs to develop innovative behavioral health care models. Our organization is growing steadily, and our leadership brings deep experience from diverse backgrounds. Our primary goal is to ensure that quality behavioral healthcare is accessible to everyone.

The Behavioral Care Manager (BCM) has the exciting opportunity to build and grow Integral Health’s innovative mental health brand in an emerging market under the direction of the Clinical Operations Manager. The BCM is responsible for delivering evidence-based interventions via the Collaborative Care Model to patients of primary care offices to drive outstanding patient care and outcomes.

If you’re a clinician who wants to strengthen care for patients across the spectrum, who wants to make a deeper impact than in traditional mental health, and who is a true collaborator committed to coaching and supporting a team of clinicians to focus on best-in-class care, then come join Integral Health, one America’s fastest growing behavioral health companies.

Responsibilities 

• Supports and closely coordinates behavioral health care with the patient’s primary care provider and (when appropriate) other service providers
• Screens and assesses patients for common mental health and substance abuse disorders using PHQ9, GAD7, or other tools as required
• Monitors patients for changes in clinical symptoms and treatment side effects/complications, with a goal of 50% or 10-point reduction in symptoms
• Supports psychopharmacological medication management prescribed by PCPs, focusing on treatment adherence, side effects and other complications, and treatment effectiveness
• Tracks patient follow-up and clinical outcomes using a registry, records encounters in the registry and uses the system to identify and re-engage patients
• Plans specific mutual self-management goals, objectives, and interventions with action-oriented patients
• Facilitates care plan changes for patients who are not improving, including changes in medications or psychosocial treatments or appropriate referrals for additional services
• Documents patient progress and treatment recommendations in the electronic health record so they can be easily shared with primary care providers, the psychiatric consultant, and other treating providers
• Completes relapse prevention plan with patients who are in remission
• Educates patients about mental health/substance abuse disorders/treatment options
• Establishes mutually agreeable care management plan with the care team and patient/family
• Participates in regularly scheduled caseload consultations with psychiatric consultants

Compensation

• [Full-time] 
• First year compensation $60,000 to $85,000 annually (DOE)
• Metric driven bonuses up to $2,125 per quarter
• $1,200 annual technology allowance
• 401(k) company match up to 3%
• [Part-time]
• Hourly rate of $45-70/hour based on experience 
• Performance bonus up to $2,125 per quarter
• Flexible schedule
• Part-time to full-time opportunity

Rewards

• We Get You Where You Want to Be – With licensure reimbursement and intentional investment in professional development – Integral Health believes in providing the space for our people to elevate their skills.
• The Best Training in the Business – Our unique model and clinically validated approach supported by a team of clinicians and trainers means that you get the best training around to ensure you start with all the tools to be successful and ongoing support to make you the best part of every practice.
• Self-Care Above Anything Else – We promote self-care for all employees by creating a culture that understands the power in creating boundaries, encouraging wellness, and preventing burnout with a consistent schedule, no on-call, no nights, or weekends.
• Competitive Benefits – We offer competitive benefits including medical, dental, and vision for any additional needs. 160 hours of PTO / Holiday per anniversary year which increases with tenure. 

About You

• Master’s degree in a relevant field plus an active license to practice mental health in New York state (LMSW, LCSW, LMHC, LMFT, or equivalent - independent licensure or an associate license to practice under supervision both permitted)
• Credentialed in Local Commerical Health Plans such as Highmark and Independent Health
• Preferred experience with substance abuse population and/or pediatric population
• Remote Work Experience
• Proficiency in evidence-based treatment approaches (Problem-Solving Treatment, Motivational Interviewing, Cognitive Behavioral Therapy, and Behavioral Activation
• Technical proficiency in a variety of platforms including EMRs, ability to quickly learn new technology
• Knowledge of/experience with behavioral health tools (PHQ9, GAD7, CSSRS, etc.)
• Knowledge of the Collaborative Care Model preferred

This Isn't for You If

• You trust the behavioral health status quo and how things have always been done
• You have challenges conversing with physicians or C-suite execs 
• Relationship management isn’t your cup of tea
• You struggle to flip the switch between priorities

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